GCBS Library

CRM customer relationship management ; Social CRM strategies, tools, and techniques for engaging your customers.

By: Greenberg, PaulMaterial type: TextTextPublisher: New Delhi : McGraw Hill Education, 2010Description: xxvi, 662 p. : ill. ; 23 cmISBN: 9780070702523Subject(s): CRMDDC classification: REF GRE
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Essential Text Essential Text GCBS Library
Retail and Distribution management / supply chain management and logistics & customer relationship management 		REF GRE (Browse shelf) Available A018347

Customer Relationship management


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