GCBS Library

Course reserves for Customer Relationship management

  1. Department: Bachelor in Business Administration
  2. Course number: MKT408
  3. Instructors:
Title Author Item type Location Collection Call number Copy number Status Date due Notes Link
CRM customer relationship management ; Social CRM strategies, tools, and techniques for engaging your customers. Greenberg, Paul. Essential Text GCBS Library
Retail and Distribution management / supply chain management and logistics & customer relationship management 		REF GRE Available
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The ONE Thing: The Surprisingly Simple Truth Behind Extraordinary Results Stillness is the key : An ancient strategy for modern life. Relentless : from good to great to unstoppable. Six thinking hats Make your bed : little things that can change your life and maybe the world Interviewing : bonus included! 37 ways to have unstoppable confidence in your interview. The little big small business book Fail until you don't : fight, grind,repeat Rising Strong. if we are brave enough, aften enough, we will fall Talking to strangers The life changing magic of tidying Conversational Intelligence : how great leaders Build Trust and get extraordinary results Wiley interpretation and application of IFRS standards Business,government,and society : a managerial perspective Complete Business Statistics Applying IFRS Standards Integrated retail management : Indian adaptation Thinkertoys : a handbook of creative-thinking techniques Business statistics : using excel Principles of microeconomics International human resource management Business statistics Finance for nonfinancial managers Corporate Finance Quantitative analysis for management Management and cost accounting : tools and concepts in a central european context. Human resource management


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