000			00561nam a22001937a 4500
003			OSt
005			20210204092231.0
008			210204b ||||| |||| 00| 0 eng d
020			_a9788131501894
082			_a658.401 EVA
100			_aEvans, James R.
245			_aTotal quality : _bmanagement, organization and strategy /
260			_aNoida : _bThomson Learning Inc., _c2005.
300			_axii, 467 p. : _bill. ; _c24 cm.
504			_aIncludes bibliographical references and index.
650			_aTotal
942			_cBK
999			_c5317 _d5317