000			00814nam a22002777a 4500
003			OSt
005			20230208141812.0
008			200525b ||||| |||| 00| 0 eng d
020			_a9788131501894
082			_a658.401 EVA
100			_aEvans, James R.
245			_aTotal quality : _bmanagement, organization and strategy.
260			_aNoida : _bThomson Learning Inc, _c2005.
300			_axii, 467 p. : _bill. ; _c24 cm.
504			_aIncludes bibliography and index.
942			_cBK
999			_c3063 _d3063