000			00560nam a22002057a 4500
999			_c2393 _d2393
003			OSt
005			20200508060930.0
008			200508b ||||| |||| 00| 0 eng d
020			_a9780470182703
082			_a658.5 STR
100			_aStrachan, Dorothy.
245			_aProcess design : _bmaking it work.
260			_aSan Francisco : _bJossey-Bass, _c2008.
300			_axvi, 263 p. : _bill. ; _c24 cm.
504			_aIncludes bibliographical references.
650			_aProcess.
700			_aTomlinson, Paul.
942			_cREF