000 | 00701nam a22002417a 4500 | ||
---|---|---|---|
999 |
_c2009 _d2009 |
||
003 | OSt | ||
005 | 20200501045045.0 | ||
008 | 200501b ||||| |||| 00| 0 eng d | ||
020 | _a8125912053 | ||
020 | _a9788125912057 | ||
082 | _a658.81 MOH | ||
100 | _aMohamed, H Peeru. | ||
245 |
_aCustomer relationship management : _bA step by step approach. |
||
260 |
_aDelhi : _bVikas Publishing House Pvt Ltd, _c2008. |
||
300 |
_axiii, 224 p. : _bill. ; _c24 cm. |
||
650 | _aCustomer relationship | ||
650 | _aManagement | ||
700 | _aSagadevan, A. | ||
942 | _cBK |