000 00701nam a22002417a 4500
999 _c2009
_d2009
003 OSt
005 20200501045045.0
008 200501b ||||| |||| 00| 0 eng d
020 _a8125912053
020 _a9788125912057
082 _a658.81 MOH
100 _aMohamed, H Peeru.
245 _aCustomer relationship management :
_bA step by step approach.
260 _aDelhi :
_bVikas Publishing House Pvt Ltd,
_c2008.
300 _axiii, 224 p. :
_bill. ;
_c24 cm.
650 _aCustomer relationship
650 _aManagement
700 _aSagadevan, A.
942 _cBK