| 000 | 00546nam a22001937a 4500 | ||
|---|---|---|---|
| 999 |
_c1859 _d1859 |
||
| 003 | OSt | ||
| 005 | 20200427081948.0 | ||
| 008 | 200427b ||||| |||| 00| 0 eng d | ||
| 020 | _a9780684845111 | ||
| 082 | _a658.8 BER | ||
| 100 | _aBerry Leonard L. | ||
| 245 |
_aDiscovering the soul of service : _bThe nine drivers of sustainable business success. |
||
| 260 |
_aNew York: _bThe free press, _c1999. |
||
| 300 |
_axiv, 269 p : _c23 cm. |
||
| 504 | _aIncludes index | ||
| 650 | _aService | ||
| 942 | _cBK | ||