| 000 | 00613nam a22002177a 4500 | ||
|---|---|---|---|
| 999 |
_c1755 _d1755 |
||
| 003 | OSt | ||
| 005 | 20200424091425.0 | ||
| 008 | 200424b ||||| |||| 00| 0 eng d | ||
| 020 | _a9780521682787 | ||
| 082 | _a658 MOL | ||
| 100 | _aMol, Michael J. | ||
| 245 |
_aOutstanding : _bdesign, process and performance. |
||
| 260 |
_aUK : _bCambridge University Press, _c2007. |
||
| 300 |
_axiii, 218 p. : _bill. ; _c23 cm. |
||
| 504 | _aIncludes index. | ||
| 650 | _aOutsourcing | ||
| 942 | _cBK | ||