| 000 | 00708nam a22002417a 4500 | ||
|---|---|---|---|
| 999 |
_c1443 _d1443 |
||
| 003 | OSt | ||
| 005 | 20200421082750.0 | ||
| 008 | 200421b ||||| |||| 00| 0 eng d | ||
| 020 | _a8125918744 | ||
| 082 | _a658.812 SEY | ||
| 100 | _aSeybold, Patricia. B. | ||
| 245 |
_aCapitalising on customers : _ban executive's guide to CRM. |
||
| 260 |
_aNew Delhi : _bVikas publishing house Pvt Ltd, _c2005. |
||
| 300 |
_ax, 183 p. : _bill. ; _c24 cm. |
||
| 650 | _aCapitalising. | ||
| 700 | _aKramer, M. I. | ||
| 700 | _aMuneer, M. | ||
| 942 | _cBK | ||