GCBS Library

Your search returned 7 results.

1.
Discovering the soul of service : The nine drivers of sustainable business success.

by Berry, Leonard L.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New York, NY : Free Press, 1999Online access: Contributor biographical information | Sample text | Publisher description | Table of contents only Availability: Items available for reference: Not for loanCall number: 658.8 BER (1). :

2.
Customer relationship management : a strategic imperative in the world of e-business.

by Brown, Stanley A.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Canada : John Wiley & Sons Canada, Ltd., 2000Availability: Items available for loan: Call number: 658 BRO (1).

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3.
Customer relationship management : A step by step approach.

by Mohamed, H Peeru | Sagadevan, A.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Delhi : Vikas Publishing House Pvt Ltd, 2008Availability: Items available for loan: Call number: 658.81 MOH (3).

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4.
Customer life time value

by Zareen, Arshi.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New Delhi : Scholars World, 2019Availability: Items available for reference: Not for loanCall number: REF ZAR (1). :

5.
How to be better at.. : customer care.

by Foster, T. R. V.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New Delhi : Kogan Page India Private Limited, 2005Availability: No items available : Checked out (1).

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6.
Sales, marketing, and continuous improvement : six best practices to achieve revenue growth and increase customer loyalty.

by Stowell, Daniel M.

Edition: 1st ed.Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: San Francisco : Jossey-Bass Publishers, 1997Online access: Publisher description | Table of Contents | Contributor biographical information Availability: Items available for loan: Call number: 658.8 STO (2).

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7.
Managing services : using technology to create value /

by Davis, Mark M | Heineke, Janelle N.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Boston : McGraw-Hill/Irwin, c2003Availability: Items available for loan: Call number: 658 DAV (1).

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NEW ARRIVALS
The ONE Thing: The Surprisingly Simple Truth Behind Extraordinary Results Stillness is the key : An ancient strategy for modern life. Relentless : from good to great to unstoppable. Six thinking hats Make your bed : little things that can change your life and maybe the world Interviewing : bonus included! 37 ways to have unstoppable confidence in your interview. The little big small business book Fail until you don't : fight, grind,repeat Rising Strong. if we are brave enough, aften enough, we will fall Talking to strangers The life changing magic of tidying Conversational Intelligence : how great leaders Build Trust and get extraordinary results Wiley interpretation and application of IFRS standards Business,government,and society : a managerial perspective Complete Business Statistics Applying IFRS Standards Integrated retail management : Indian adaptation Thinkertoys : a handbook of creative-thinking techniques Business statistics : using excel Principles of microeconomics International human resource management Business statistics Finance for nonfinancial managers Corporate Finance Quantitative analysis for management Management and cost accounting : tools and concepts in a central european context. Human resource management


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