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1.
Customer relationship management : A step by step approach.

by Mohamed, H Peeru | Sagadevan, A.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Delhi : Vikas Publishing House Pvt Ltd, 2008Availability: Items available for loan: Call number: 658.81 MOH (3).

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2.
Sales, marketing, and continuous improvement : six best practices to achieve revenue growth and increase customer loyalty.

by Stowell, Daniel M.

Edition: 1st ed.Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: San Francisco : Jossey-Bass Publishers, 1997Online access: Publisher description | Table of Contents | Contributor biographical information Availability: Items available for loan: Call number: 658.8 STO (2).

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