Heizer, Jay. <br/><br/>
Operation management : 

 - 5th ed. 
 - USA :  Prentice Hall,   1999. 
 - xxxii, 837 p. :  ill. ;  28 cm. 
<br/><br/>Includes index. 
<br/><br/><label>ISBN: </label>013905068X 
<br/><br/><label>Dewey Class. No.: </label>658.526 HEI