TY  - BOOK
AU  - Locker, Kitty O.
AU  - Kaczmarek, Srephen Kyo.
TI  - Business communication: building critical skills
SN  - 0072305983
U1  - 651.7 LOC 
PY  - 2001///
CY  - New York
PB  - McGraw-Hill Higher Education
KW  - Business communication
N1  - Include index
ER  -