TY  - BOOK
AU  - Ball, Stephen.
AU  - Kirk, David.
AU  - Lockwood, Andrew.
AU  - Jones, Peter.
TI  - Hospitality operations: a systems approach
SN  - 9812542949
U1  - 910 BAL 
PY  - 2004///
CY  - Bangalore
PB  - Thomson Learning
KW  - Hospitality
N1  - Includes index
ER  -