Evans, James R. Production/operations management : quality, performance, and value / - 5th ed. - Minneapolis/St. Paul : West Publishing Company, 1997. - (various pagings) : col. ill. ; 26 cm. Rev. ed. of: Applied production and operations management. 4th ed. c1993. Includes bibliographical references and index. ISBN: 0314062475 (hard : alk. paper) Subjects--Topical Terms: Production management. Dewey Class. No.: 658.562 EVA