Buttle, R. <br/><br/>
Consumer relationship management:   concepts and technologies  

 - 3rd ed. 
 - New York :  Routledge,  2017. 
 - xxv, 400 p. :  ill. ;  24 cm. 
<br/><br/><label>ISBN: </label>9781138236813 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Management.
<br/><br/><label>Dewey Class. No.: </label>REF BUT