TY  - BOOK
AU  - McDermott, Ian.
AU  - O'Connor, Joseph.
TI  -  Excellence in communication:  using the NLP approach. 
SN  - 9788179291719
U1  - GEN McD 
PY  - 2006///
CY  - New Delhi
PB  - Infinity Books, 
KW  - Communication
ER  -