Summers, Donna, C.S. <br/><br/>
Quality Management 

 - New Delhi :  Prentice hall of india,  2005. 
 - xii, 409 p. :  ill. ;  23 cm. 
<br/><br/><label>ISBN: </label>8120328213 
<br/><br/><label>Dewey Class. No.: </label>658.401 SUM