TY  - BOOK
AU  - Strachan, Dorothy.
AU  - Tomlinson, Paul.
TI  - Process design: making it work
SN  - 9780470182703
U1  - 658.5 STR 
PY  - 2008///
CY  - San Francisco
PB  - Jossey-Bass
KW  - Process
N1  - Includes bibliographical references
ER  -