TY  - BOOK
AU  - Kanji,Gopal K.
AU  - Asher,Mike.
TI  - 100 methods for total quality management
SN  - 8170365716
U1  - 658.5 KAN 
PY  - 2002///
CY  - New Delhi
PB  - Sage Publication
KW  - 100 methods for total quality
N1  - Includes index
ER  -