Drummond, Helga. <br/><br/>
The TQM movement :  what total quality management is really all about!. 

 - New Delhi :  UBS Publishers Distributors Ltd,  1997. 
 - 156 p.  ill. ;  22 cm. 
<br/><br/>Includes references 
<br/><br/><label>ISBN: </label>8174760008 
<br/><br/><label>Subjects--Topical Terms: </label><br/>T.Q.M.
<br/><br/><label>Dewey Class. No.: </label>658.4 DRU