Mol, Michael J. <br/><br/>
Outstanding :  design, process and performance. 

 - UK :  Cambridge University Press,  2007. 
 - xiii, 218 p. :  ill. ;  23 cm. 
<br/><br/>Includes index. 
<br/><br/><label>ISBN: </label>9780521682787 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Outsourcing
<br/><br/><label>Dewey Class. No.: </label>658 MOL