GCBS Library catalog › Details for: Services marketing : integrating customer focus across the firm.

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Services marketing : integrating customer focus across the firm.

By: Zeithaml, Valarie.AContributor(s): Bitner, Mary JoMaterial type: Text

TextPublisher: New York : McGraw-Hill Companies,Inc, 2000Edition: 2nd edDescription: xxviii, 620 p. : ill ; 25 cmISBN: 007231221DDC classification: 658.8 ZEI

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Item type	Current location	Call number	Status	Barcode
Books	GCBS Library Product and service promotion	658.8 ZEI (Browse shelf)	Available	A06705
Books	GCBS Library Product and service promotion	658.8 ZEI (Browse shelf)	Available	A06706
Books	GCBS Library Product and service promotion	658.8 ZEI (Browse shelf)	Available	A06707

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