GCBS Library

Call centers for dummies. (Record no. 1986)

000 -LEADER
fixed length control field 00616nam a22002177a 4500
003 - CONTROL NUMBER IDENTIFIER
control field OSt
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20200429094306.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 200429b ||||| |||| 00| 0 eng d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9780470677438
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 420 BER
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Bergevin, Real.,
245 ## - TITLE STATEMENT
Title Call centers for dummies.
250 ## - EDITION STATEMENT
Edition statement 2nd ed.
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. Canada ;
Name of publisher, distributor, etc. John Wiley & Sons, Ltd,
Date of publication, distribution, etc. 2010.
300 ## - PHYSICAL DESCRIPTION
Extent xviii, 353 p.
Other physical details ill. ;
Dimensions 24 cm.
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name Kinder, Afshan., Siegel, Winston.etl…
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type Books
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Permanent Location Current Location Shelving location Date acquired Total Checkouts Full call number Barcode Date last seen Price effective from Koha item type
          GCBS Library GCBS Library Grammar, Vocabulary and Phonology in context 04/29/2020   420 BER A01965 04/29/2020 04/29/2020 Books
          GCBS Library GCBS Library Grammar, Vocabulary and Phonology in context 04/29/2020   420 BER A01964 04/29/2020 04/29/2020 Books
          GCBS Library GCBS Library Grammar, Vocabulary and Phonology in context 04/29/2020   420 BER A01963 04/29/2020 04/29/2020 Books
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