Schmenner, Roger W.,
Plant and service tours in operations management /
- 3rd ed.
- New York : Toronto : Macmillan ; Collier Macmillan, c1991.
- xv, 270 p. : ill. ; 24 cm.
Includes bibliographical references and index.
0024068969
Industrial tours.
Service industries
658.5 62 SCH